Entry Level Leasing Professional

877.821.7207

Posted: 1/19/2012

Location: Heinz Lofts

Reports To: Leasing Supervisor

As an Entry Level Leasing Professional, you’re the main point of contact with customers – whether they call your apartment property, visit online or visit in-person. Your role is an important one: to warmly connect with customers and successfully showcase the advantages of our properties to boost and maintain occupancy.

The ideal candidate must have an outgoing personality and sales aptitude

Essential Responsibilities

• Greeting customers, explaining our pricing, conduct tour of our apartments and community common areas

• Following up on customer leads and helping to coordinate marketing efforts

• Increase/maintain occupancy by participating in all leasing functions

• Open/close models, inspect tour path, vacant apartments and common areas, and publish marketing ads as required by schedule

• Answer leasing calls

• Respond to online/email leads in timely fashion

• Tour, follow-up with, and close prospective residents

• Prepare and complete all lease paperwork with future residents

• Keep informed of current market conditions/trends

• Compile comp surveys weekly or as directed by Leasing Manager

• Shop comps as directed by Leasing Manager

• Know and understand community occupancy levels and goals

• Maintain a positive living environment for community residents by providing excellent customer service, resolving issues promptly and effectively and consistently following up on resident requests

• Work directly with Leasing Manager to help establish and execute community marketing plan

Personal Competencies

• Warm, engaging and inviting personality

• Friendly and energetic with great people skills

• Easily connect with a variety of people

• Excellent at both phone/online and in-person sales

• Self-motivated and hard-working

• Strong written and verbal communications skills

• Organized and detail-oriented

• Customer-service driven

• High energy and commitment to high performance in a busy, multi-task work environment

• Training provided for this entry level position